Privacy Policy

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Privacy Notice


CandleLand.com is committed to protecting your privacy. This Statement of Privacy applies to the CandleLand.com website and governs data collection and usage at all CandleLand.com sites and services; it does not apply to other online or offline sites, products, or services. Please read the CandleLand.com Statement of Privacy.


CandleLand.com is a general audience website, intended for users of all ages. Personal information of all users is collected, used, and disclosed as described in this Statement of Privacy.


Collection of your Personal Information


As an E-commerce Web site, CandleLand.com collects personal information, such as your email address, name, home or work address, or telephone number. Information collected by CandleLand.com is used solely for the purpose of billing and shipping your online purchases. CandleLand.com does not collect any information about your computer's hardware or software.


CandleLand.com encourages you to review the privacy statements of Web sites you choose to link to from CandleLand.com so that you can understand how those websites collect, use, and share your information. We are not responsible for the privacy statements or other content on Web sites outside of the CandleLand.com Web site.


Use of your Personal Information


CandleLand.com and its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that CandleLand.com may also use personal information to inform you of other products or services available from DWS and its affiliates. CandleLand.com may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.


CandleLand.com does not sell, rent, or lease its customer lists to third parties. CandleLand.com may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number, etc.) is not transferred to the third party.


We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies with the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.


CandleLand.com does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.


CandleLand.com may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CandleLand.com or the site; (b) protect and defend the rights or property of CandleLand.com, including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of CandleLand.com or the public.


Personal information collected on this site may be stored and processed in the United States or any other country in which CandleLand.com or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. CandleLand.com abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.


Control your Personal Information


CandleLand.com offers its customers choices for the collection, use, and sharing of personal information. You may notify us of your preferences by using our contact form or calling us at the numbers listed. Please be sure to provide complete account information so we can identify you in our records.


You may also stop the delivery of future promotional emails from CandleLand.com by responding directly to any email you receive with a request to remove you from the mailing list.


Security of your Personal Information


CandleLand.com is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through 128-bit encryption through Thawte.


Changes to this Statement


CandleLand.com will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how CandleLand.com will use your personal information, CandleLand.com will prominently post such changes prior to implementing the change. CandleLand.com encourages you to periodically review this Statement to be informed of how CandleLand.com is protecting your information.

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